Daiso Headquarters Response To Viral Clip Sparks Even More Fury

Recently, a video clip went viral of a Daiso employee begging on their knees in front of a rude customer. The clip garnered massive backlash online, as many felt that the employee had done nothing wrong.

Not long after, Daiso released an official statement regarding the situation.

“Hello, this is Daiso’s Customer Satisfaction Department.

Headquarters has already acknowledged the matter mentioned and is currently conducting a comprehensive store service inspection, as well as implementing an employee care program through our Employee Protection Department.

We promise to provide the affected employees with paid leave, professional psychological counseling, and, if necessary, job transfers. We also offer support for those seeking to file a criminal complaint. We are implementing company-wide protective measures as our top priority to protect the safety and dignity of our employees under all circumstances.

To maintain a mutually respectful environment for all customers and employees, we continually strengthen our operating procedures to protect employees in accordance with internal guidelines.

We also take customer feedback and suggestions seriously and are continuously working to improve them. Creating an environment that satisfies both customers and employees is crucial. We will actively work on incorporating the feedback provided to enhance future store operations.”

— Daiso Customer Satisfaction Dept.

However, the statement received even more heated backlash from netizens.

• “I hope the employee receives compensation from both Daiso and the customer.”
• “They need to file a lawsuit and set a precedent.”
• “So basically, they don’t protect their employees. Do you think it’s easy for an individual to sue?”
• “It doesn’t seem like they are actively protecting their employees.”
• “The headquarters should be suing!”
• “The customer needs a taste of their own medicine, and if Daiso doesn’t want to end up at the National Assembly, they need to sue.”
• “Do they think it’s that easy for an individual to file a lawsuit and ask the company to pay the fees? Why do we have to make such a big deal out of it?”

Meanwhile, watch the full video clip below.

Shocking Video Of Daiso Employee Begging On Their Knees Triggers Fierce Backlash