Fans of WayV‘s Ten have taken to social media to express their dissatisfaction with SM Entertainment for the singer’s long-delayed fansign event.
In December of 2021, the members of NCT 2021 released an album entitled Universe. A few months later in February 2022, SM Entertainment announced that they would be holding a video fansign for the members who participated in the album. The event was to take place via Yizhiyu, an e-commerce platform that was also in charge of releasing the Universe physical albums.
[INFO] 220214 ‘Universe’ Video Call Fansign Event will happen via Yizhiyu on February 21st at 5:00PM and 7:00PM CST, and February 22nd at 7:00PM KST. #YUTA and #TEN’s video call times are yet to be decided.#NCT
Translated by @imchloe_yt – SM_NCThttps://t.co/vwTFQw2QGL pic.twitter.com/kNXCpig4yH
— SM_NCT (@SM_NCT) February 14, 2022
In the notice, majority of the boys already had timeslots allotted to them. The Chinese site promised to release details on Ten’s and Yuta‘s video call schedule at a later date.
YUTA and TEN’s video call times are yet to be decided and will be announced once known.
Not long after, the winners of the video call event were announced.
Yuta’s fansign took place as expected, with the winning NCTzens uploading screen recordings of their time with him on February 23.
220223 YIZHIYU fansign 이즈위 팬싸
— Meinis (@just_Meinis) March 23, 2022
However, as of the time of writing, no details have been released about Ten’s video call event which was also supposed to take place at around the same time.
Fans spent a significant amount of money to purchase numerous albums in order to increase their chances of being one of the lucky winners. They estimated that the parties involved gained hundreds of thousands of dollars from Ten’s fans alone.
— i got your back ✨🌈 (@mngwell_) August 7, 2022
Moreover, due to the event not taking place, the fans did not even receive the physical albums that they purchased. They began trending #WhereisTENnct2021Callsign on social media site Twitter to voice their displeasure.
Fans paid a lot for Ten and still haven’t received their fansign video call (and in turn, their physical albums). It’s 8 months into 2022 for an album released in 2021, please address this @SMTOWNGLOBAL #WhereisTENnct2021Callsign https://t.co/WucZXZAq25
— apricot 人间艺术TEN (@lyqinqin) August 7, 2022
The two-fold offense is why they are accusing SM Entertainment of being “unprofessional,” “scammers,” and “cheaters.”
People were paying their lots of their money to get the call sign since February and till now, @SMTOWNGLOBAL haven’t give the lucky winner a single call, are you trying to be a scammer? We want the answer SM @NCTsmtown @WayV_official #WhereisTENnct2021Callsign
— ᴄᴏʀɪɴᴇ ꜰᴛ. ᴛᴇɴᴛᴇᴀᴍ ᵀᴹ (@sundayof10) August 7, 2022
I'm the winner of TEN's video call sign event NCT2021, since February till now still no response from Sm and Withfans. I want to know when I will be able to participate in the event ? Sm Cheat?? @withfansyizhiyu @SMTOWNGLOBAL @WayV_official @NCTsmtown#WhereisTENnct2021Callsign pic.twitter.com/FoEGgH4yOX
— 🐱บิ้บบิ้บ🐱 (@BipBipBip39) August 7, 2022
They voiced their anger at having been given no new details since the initial winner’s announcement. Over five months have passed since then.
No music, no schedule, no consistent content, no call signs. At least provide a statement for the fans who have been waiting for months now. Such an unprofessional and incompetent company!@SMTOWNGLOBAL @WayV_official #whereisTENnct2021callsign
— Lyn (@dearlybe10ved) August 7, 2022
SM Entertainment has yet to issue a response regarding their concerns.