MODHAUS CEO Jaden Jeong Posts Personal Apology To ARTMS And LOONA Fans

“We are closely noting the concerns and feedback from fans…”
News
Andrea Nolan
Andrea Nolan

In a rare display of accountability, Jaden Jeong, the CEO of MODHAUS, has issued an official apology addressing the concerns of fans for the former LOONA members who are now part of ARTMS. This move has been met with widespread approval from the fan community, who have praised Jeong for his transparency and willingness to engage with their feedback.

| MODHAUS

Jeong’s apology covered several key issues that have been the subject of much discussion within the fan community. Firstly, he expressed gratitude towards the fans of ARTMS, including ORBITs. Jeong acknowledged the high expectations fans hold for the group and accepted that there have been shortcomings on the part of MODHAUS in meeting these expectations.

| MODHAUS

A significant point of concern addressed was related to the ARTMS Seasons Greetings merchandise. Jeong assured fans that improvements to the content of the merchandise are forthcoming and dispelled any notion that increased production costs from a photoshoot in Greece would be used as an excuse for any shortcomings. Instead, he committed to announcing additional components to enhance the value for fans.

The apology also touched upon the issue with the mix of ODD EYE CIRCLE‘s “Sweet Crazy Love.” Jeong stated his respect for the fans’ discernment, admitting that the new mix did not meet their expectations. He clarified that while the mixing engineer had not changed, copyright issues with the previous agency necessitated a fresh arrangement and mix to avoid legal complications. Jeong recognized that this change might disappoint fans accustomed to the original sound.

Furthermore, Jeong extended apologies for the scheduling conflict between Haseul’s busking event and LOOSSEMBLE‘s fan concert, acknowledging the inconvenience caused to fans of both groups who were previously part of LOONA. He assured that MODHAUS would handle future scheduling with greater care to avoid such issues.

The fan community’s response to Jeong’s apology has been overwhelmingly positive. Fans have praised his personal approach and the fact that he was willing to listen to fan concerns. In an industry where fan feedback is often overlooked, Jeong’s forthright apology and pledge to take corrective measures have resonated with the fans, reinforcing their connection with ARTMS and the company.

Overall, Jeong’s apology is not just about addressing past issues — it is, more importantly, a promise for future action. It sets a precedent for transparency and responsiveness in the K-Pop industry, demonstrating the importance of fan satisfaction.

LOONA

K-Pop Idols And Korean Actors Join Fundraiser For Gaza

Former LOONA Members Expose The Reality Of Being “Starved” By Their Former Agency

Chuu Sparks Heated Reactions After Consuming Boycotted Brands

Loossemble’s HyeJu Sparks Concern With Gym Vlog 

See more LOONA

Next Page
Scroll to top